Shipping policy

Order Processing

Orders are processed within 1-3 business days.  You will receive a confirmation email once your order has shipped.  

 

Shipping destinations 

We ship within the European Union and Internationally.  

 

Delivery Times 

Delivery times vary on destination and the shipping method selected at checkout.  

 

Customs, Duties and taxes 

For deliveries outside the European Union, import duties and taxes may apply and are the responsibility of the recipient. 

 

Delays 

Ecozhen is not responsible for delays caused by customs clearance or courier related issues.